Got a query?

Our highly experienced helpdesk teams are on hand to help you navigate changing regulations and complex client needs.

Compliance and technical helpdesks

Support at every stage

For any advisory firm, compliance is always front of mind. But in an ever-evolving financial landscape, how can you be certain you’re meeting the latest regulatory requirements? That’s where we come in. 

Our dedicated helpdesks are primed and ready to answer any questions you might have. And with four specialist teams, you’ll get the right support at the right time, whenever you need it.  

From regulatory returns and reporting to financial promotions and disclosure document reviews, we’re here to help resolve your compliance queries.

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Our pension experts can assist you with annual or lifetime allowances, carry forward, drawdown, pension in divorce, or any other HMRC and DWP queries.

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When it comes to trusts and related tax, no two clients will be the same. So our teams are always available to support you with friendly and easy-to-follow advice.

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This is a growing area for advisers, but it can be complex. Our dedicated helpdesk can answer your questions about later life protection for clients and their loved ones.

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Expert

Our helpdesk specialists stay on top of the latest regulations and best practice. If you have a question, they’ll have the knowledge to answer it.

Specialist

Our helpdesks are like having subject matter experts as part of your extended team, giving you everyday access to a wealth of additional experience.

Trusted

We help thousands of advisers every year. Our compliance helpdesk takes around 26,000 calls per annum, while our pensions and tax helpdesks take around 36,000.

Clear

We’re not just experts in the regulations. We also know how to apply the rules to real life situations. Our advice is clear, simple and designed to put into practice.

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Lines are open between 9am-5pm, Monday to Friday.

01484 439 100

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01484 439 100

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